Learn how a healthcare SaaS startup saves ~$12,000 monthly with managed remote team
Discover the journey of a healthcare SaaS startup that simplified its operations by leveraging a managed remote team. Learn how strategic recruitment, effective management, and financial optimization led to substantial annual savings.
Understanding Client Requirement
The healthcare SaaS startup sought experienced frontend and backend developers with niche technical skills to build their SaaS platform. They sought a cost-effective solution to expand their team without compromising on quality. The primary requirements were to quickly onboard developers, manage them efficiently, and ensure seamless integration with their existing processes.
Streamlined Recruitment Process
Our technical talent acquisition team began the recruitment process after thoroughly understanding the requirements, including the specific technical skills and industry experience required for the positions.
The team sourced over 1600 applicants from the internal database, LinkedIn, Naukri, Indeed, and other job portals. The selection process involved a pre-requisite questionnaire, technical interviews, and behavioral and cultural screening.
We curated over 30 candidate profiles for the client to review and coordinated interviews. The shortlisted candidates went through our multi-check background verification process before getting onboarded to the client account.
Comprehensive Remote Team Management
We have designed a robust management structure to ensure the remote team operates efficiently. This included:
- Dedicated Account Manager. The manager connects daily with the team to help prioritize tasks and maintain high productivity standards.
- Advanced Collaboration Tools. We utilize project management tools like Odoo and JIRA to track and manage the project.
- Daily Meetings and Updates. The team connects on Daily Standup Calls once or twice a day and as needed. At the end of work day, each team members also sends an email update, providing visibility into their efforts and outcomes.
- Attendance and Productivity Management. Each team member personal or company system is configured with Insightful to effectively understand the productivity level and bandwidth.
- Regular Reporting and Feedback Loop. We connect weekly with the client to understand the progress and address any of their concerns. The founders personally conduct a monthly performance review with each team member to ensure alignment with client expectations.
Monthly Savings of ~$12,000
The client experienced a seamless transition to a remote working model. The managed remote team integrated smoothly with the in-house team, maintaining productivity and ensuring project timelines were met.
The strategic move to a managed remote team resulted in estimated cost savings of ~$12,000 per month.
- Reduced Overheads. Savings on office space, utilities, and on-site amenities.
- Reduced Talent Costs. Access to qualified remote talent reduces cost of talent, improving cash flow.
- Reduced HR and Management Costs. Streamlined processes and effective management reduced project turnaround times and increased productivity.
What Do We Offer?
Managed Remote Talent
We hire and manage your remote team
- No Deposit - No Upfront Commitment
- FREE Talent Sourcing and Screening
- Curated List of Candidates in 72 Hours
- Unlimited Interviews with Candidates
- Reference and Background Checks
- Bi-Weekly Subscription Fee
- Payroll and Productivity Management
- FREE Talent Replacement
- Account Success Manager
Managed Customer Support
In-house team, deployed immediately
- Access to Qualified Associates
- Fluent in English and Powered by AI Tools
- Weekend and Extended Hours Support
- In-bound and Out-bound Support
- Pre-Sales and After-Sales Support
- CSAT and NPS Management
- Bi-Weekly Subscription Fee
- FREE Onboarding and Setup
- Customer Success Manager
Frequently Asked Questions
If you have any questions that are not listed here, please Request a Concierge.
Managed Remote Talent is a service that allows businesses to add skilled professionals to their teams flexibly without the long-term commitments and overheads associated with full-time hires. It also helps reduce the risk and cost when directly hiring remote talent.
Managed Remote Talent is ideal for flexible scaling, optimal for short-term and long-term requirements, and offering cost-effectiveness for team expansion. This model allows for rapid team expansion or reduction, fitting well with project-based or fluctuating work demands.
Yes! We understand the importance of dedicated team members. Our managed remote talent will work full-time, exclusively on your projects. This ensures their complete focus and integration within your team – just as if they were in your office.
Our team of talent acquisition experts source talent across various sectors. We specialize in augmenting teams with mid-senior level remote professionals in IT, next-gen Tech, Sales and Marketing, Operations, and Customer Support functions. We also offer a dedicated Managed Customer Support function.
We make payment simple! You'll receive a single monthly invoice or two bi-weekly invoices in a month for your entire remote team. We handle all payroll administration, ensuring your team members are paid accurately and on time.
We offer monthly and bi-weekly subscription payment models.
Monthly Subscription: A flat monthly fee will be charged at the start of the monthly cycle. If you wish for an end-of-cycle payment, please opt for a Bi-weekly Subscription.
Bi-weekly Subscription: The flat monthly fee will be structured as a two-part payment, billed at the end of the cycle.
Each Subscription Invoice is payable within two days of the Invoice date. We sustain our business by serving our clients and rely on timely invoice clearance to sustain our operations.
No, there is no minimum commitment period. However, we recommend a minimum 3-month period of engagement to ensure operation stability and tangible business outcomes.
We understand the urgency of filling your open positions. Our streamlined process can help you find and get the right remote talent within 1-2 weeks.
No, we do not charge any deposit to initiate our search for the perfect remote talent. You are only billed the Monthly or Bi-weekly Subscription Fee from the date the talent is onboarded to your account.
Absolutely! We believe your direct involvement is crucial in finding the perfect fit. Here's how it works:
Pre-screening: We meticulously screen candidates based on your requirements, saving you valuable time.
Top Recommendations: You'll have the opportunity to interview a shortlist of highly qualified candidates via video calls.
Test Tasks (Optional): We highly recommend providing a test task to assess candidates' skills in a practical setting. This ensures you make the most informed hiring decision.
We implement rigorous quality control measures to ensure you connect with top-tier remote professionals:
Vetted Talent Pool: We have vetted over 10,000+ candidates to date. Less than 2% of the applicants pass our rigorous vetting procedure.
Specialized Recruiters: Our Talent Acquisition Managers possess deep expertise in their respective fields, allowing them to assess skills and cultural alignment expertly.
In-depth Interviews: Candidates undergo thorough interviews to evaluate their technical proficiency, communication skills, and overall suitability for your team.
English Fluency: All interviews are conducted in English, ensuring strong communication skills for seamless collaboration.
In the unlikely event of a mismatch, we offer a guaranteed replacement policy to ensure you have the right talent for your needs. There are no fees during this period.
However, we also understand that too frequent talent change is not ideal for business operations. Our managed talent approach significantly reduces the need for talent changes. The average tenure of a remote talent for our clients is over 15 months.
We focus on sourcing top-tier remote professionals working at startups and multinational corporations in India. These professionals bring a wealth of diverse expertise, often at competitive rates. Our experienced recruiters actively identify and connect with the best candidates within these talent pools.
100% of the talent we recruit have at least two years of industry experience.
Absolutely!
At Tech Concierge Pro, we excel in sourcing top-tier remote talent for both temporary and full-time roles. Whether you need short-term project support or ongoing full-time expertise, we are ready to meet your needs.
Our Managed Remote Talent service is designed to cater to temporary and long-term roles, ensuring you have the right talent exactly when needed. With a streamlined process, we quickly match you with qualified candidates who can seamlessly integrate into your team and contribute effectively from day one.
Yes, that's the standard expectation, but ultimately, it's your decision. We'll establish working hours and time zone requirements during the initial job description and recruitment planning.
Tech Concierge Pro is founded by Arizona State University alumni. We understand the nuances and needs of businesses operating in the United States.
We specialize in sourcing talent from India, focusing on critical functions like IT, next-gen Tech, Sales and Marketing, Operations, and Customer Support.
Our unique managed talent approach addresses the key challenges faced by business owners interested in scaling their businesses with remote talent.
Remarkably, 100% of the talent we recruit brings over two years of industry experience. The talent is headhunted from other companies, ensuring you get highly skilled and motivated candidates who are already excelling in their fields.
Our tailored and proactive recruitment process ensures you receive the best fit for your team’s needs.
